Activity: 08.09 - Complete Release And Deployment Management Process

The purpose of this activity is to ensure that the hand over activities are smoothly executed. In this activity, the Release Manager must capture the lessons learnt and obtain Client sign-off on the Release And Deployment Management handover activities.

At the closure of the Service Engagement, the Release Manager along with Engagement Manager and Client must define the terms and conditions on the handover of Release And Deployment Management activities. Key resources along with their roles and responsibility needs to be determined and agreed upon between two parties. All the activities within Release And Deployment Management like completion timelines, resources required, risks involved, outstanding issues etc. must be considered at the time of planning the handover.

At the end of the handover activity, the Release Manager produces a Release And Deployment Management Summary which contains details on the lessons learnt and any additional recommendations for potential improvement of Release And Deployment Management process.